Privacy Policy

Last updated: 24.01.2026 1:57PM

Introduction

PRN Will Writing Ltd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website prnwills.com (the "Website") and our services.

Company Details:

Company Name: PRN Will Writing Ltd
Company Registration Number: 15290095
Registered in: England and Wales
Registered Address: 15 Ewell By Pass, Epsom, KT17 2PR

We serve clients in the UK and comply with applicable data protection regulations, including UK GDPR and other relevant privacy laws depending on your location.

Agreement to Privacy Policy

By accessing or using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.

Information We Collect

We collect the following types of personal information:

Identity Information:

Full name
Email address
Phone number
Billing address
Company name

Financial Information:

Payment details
Bank account information (where applicable)
Invoicing information

Professional Information:

Job title and role
Business requirements and preferences
Project-related information

Demographic Information (where relevant):

Age
Gender
Location/country

Technical Information:

IP address
Browser type and version
Device information
Operating system
Usage data and browsing behavior (via cookies - see our Cookie Policy)

Communications:

Records of correspondence with us
Feedback and survey responses

How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To process transactions and send you related information
To communicate with you, including responding to inquiries and sending updates
To improve our Website and services
To comply with legal obligations in various jurisdictions
To protect our rights and prevent fraud
To analyse usage patterns and improve user experience
To send marketing communications (where you have consented)
To manage client relationships and provide customer support

Legal Basis for Processing

Depending on your location, we process your personal information based on:

For UK users (under GDPR):

Contract performance: Processing necessary to fulfill our contract with you
Legal obligation: Processing required to comply with legal requirements
Legitimate interests: Processing necessary for our legitimate business interests
Consent: Where you have given explicit consent for specific processing activities

For users in other jurisdictions: We process your data in accordance with applicable local privacy laws and regulations.

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

Service providers: Third-party companies that help us operate our business (e.g., payment processors, hosting providers, email services, cloud storage providers, accounting software)
Professional advisors: Lawyers, accountants, and consultants
Legal authorities: When required by law or to protect our legal rights in any jurisdiction
Business transfers: In connection with any merger, sale, or transfer of our business

All third-party service providers are required to protect your information and use it only for the purposes we specify.

International Data Transfers

As we operate globally with a UK-registered company, your personal data may be transferred to, stored, and processed in:

The United Kingdom
The European Economic Area
Other countries where our service providers are located

For UK/EU data subjects: We ensure that appropriate safeguards are in place for international transfers, including:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where applicable
Other legally approved transfer mechanisms

For data subjects in other countries: We implement appropriate security measures and comply with applicable cross-border data transfer requirements in your jurisdiction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typically, we retain:

Account information: For the duration of your relationship with us plus 7 years for legal/tax purposes
Transaction and financial records: 7 years for accounting, tax, and legal requirements
Marketing data: Until you withdraw consent or request deletion
Technical/cookie data: As specified in our Cookie Policy

Your Rights

Your privacy rights depend on your location:

For UK data subjects (under GDPR):

Right of access: Request copies of your personal information
Right to rectification: Request correction of inaccurate or incomplete information
Right to erasure: Request deletion of your personal information (in certain circumstances)
Right to restrict processing: Request that we limit how we use your information
Right to data portability: Request transfer of your information to another provider in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent for processing where consent was the legal basis
Right to lodge a complaint: File a complaint with your local supervisory authority
Right not to be subject to automated decision-making: Including profiling, in certain circumstances

For data subjects in other jurisdictions:

You may have similar or different rights under your local privacy laws. Please contact us to understand what rights apply to you.

Exercising Your Rights

To exercise any of your rights, please contact us by post at:

PRN Will Writing Ltd
15 Ewell By Pass, Epsom, KT17 2PR, England

We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.

We use cookies and similar technologies on our Website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our Website and services are not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure data storage
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last updated" date
Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us by post at:

PRN Will Writing Ltd
15 Ewell By Pass, Epsom, KT17 2PR, England

For UK/EU data subjects:

You have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO) - UK
Website: https://ico.org.uk
Telephone: 0303 123 1113

For data subjects in other countries:

Please contact your local data protection authority or privacy commissioner.